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Today's guests are more sophisticated, more discerning, and have more choices than ever for their lodging needs. It's no longer enough to provide a clean room and a complimentary newspaper. Smart hoteliers must also provide an experience.
HotSOS is the ideal tool to help you deliver that experience. A clean room, hot water, and an on-time wake up call are essentials. But that's where the experience begins. Guests want to feel at home. They want to be recognized. They want you to anticipate their needs and react swiftly to their requests.
With HotSOS's intelligent guest matching, profiling, and stay history features, information about your guests is always at your fingertips. Your team will anticipate guest needs and be more proactive because HotSOS's unique automation always gets them the right information, right when they need it.
Since it's enterprise-enabled, HotSOS allows you to improve the guest experience everywhere in your organization. Imagine knowing that a VIP is arriving and what kind of room he prefers, and also knowing what type of experience he has had with other hotels throughout your group. Talk about recognition!
Of course, HotSOS delivers the essentials by automating and tracking preventive maintenance, service orders, and guest requests. All of this, in an affordable, easy to use, Internet-based application. Don't just give your guests a room. Give them what they want. Give them an experience!
Our number one goal is to provide you with the best communication solution.
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