Solving for Safer Everywhere: A 5 Star Guest Experience

Recognizing that people and technology are stronger when they are united, Radio One/CSE Crosscom proudly supports some of the nation’s largest and most prestigious hotel properties with operational-critical voice, video, and data solutions.  

We solve for safer everywhere with innovative next-generation technologies that enhance communication, situational awareness, and data-driven decision-making. As technologies continue to evolve, Radio One/CSE Crosscom collaborates with Motorola Solutions to deliver the ultimate five-star guest experience, which starts and ends with safety, security and responsiveness.  

With a comprehensive range of tools—including the latest software, hardware, and analytics—Motorola Solutions empowers organizations to respond more effectively to emergencies and streamline operations. Radio One/CSE Crosscom stands out as the premier partner for organizations looking to elevate their safety and security systems. With expertise in deploying and managing cutting-edge solutions, Radio One ensures seamless integration and optimal performance, enabling clients to better protect their communities and assets in an increasingly complex environment. 

Today, we are Solving for Safer Hospitality by integrating customized technology across every part of the safety, security and communications ecosystem to protect guests, staff and property. Our hospitality ecosystem offers critical communications, video security, access control, and command center technologies, including communications devices and networks, video cameras and security monitoring systems, and the unique ability to integrate all these voice, video and data solutions into a single view. 

Solving for Safer Hospitality  

From the front desk to behind-the-scenes, we deliver an elite focus on safety and security, including: 

• Enhanced Guest Experiences: The ability to deliver efficient, seamless, and discreet communications across departments and teams enables a timely response to guests’ every need. 

• Improved Safety & Security for People and Property: Video surveillance and AI-powered command center monitoring automates alerts and notifications to assist your teams by recognizing and responding to anomalies or unusual activity and deploying resources to mitigate situations before they escalate into emergencies. 

• Broader Coverage and Awareness: The ability to automate workflows, expand visibility, enhance coverage and deploy resources more efficiently so teams are better informed to respond to the situation, whether responding to a routine dispatch or an emergency. 

Together with Motorola Solution, Radio One/CSE Crosscom is Solving for Safer Hospitality by designing, deploying and maintaining the best possible voice, video and data analytics across every part of the safety and security ecosystem.  

The Hallmarks of Our Communications, Safety and Security Ecosystem 

The Motorola Solutions’ safety and security ecosystem features: 

• MOTOTRBO Portable Radios: Connect your teams and departments with rugged two-way radios that deliver superior voice clarity, outstanding range, and long battery life, so they can hear and be heard. From easy-to-use Push-To-Talk devices to more complete Wi-Fi-enabled devices, we help you stay connected even when you are away from your desk.   

• WAVE PTX & TLK Radios: With broadband portable, mobile, and wearable two-way communications options, the TLK radio series provides your staff with flexibility when deploying the right device and connectivity options. 

• MOTOTRBO Systems: From single-site hotel facilities to complex resort environments with multiple venues and amenities, Radio One/CSE Crosscom offers scalable two-way radio systems and dispatch consoles to keep all departments and personnel seamlessly connected.  

• Rave Panic Button: The Rave wearable panic button is a simple push button device that allows housekeeping or other lone worker personnel to notify security and 9-1-1 of any incidents for a fast and reliable response. 

• Rave Alert: Rave alert is a cloud-based alert system that provides your teams with critical notifications and fast communication to help enhance emergency response and coordination. 

• Avigilon Fixed Video Cameras: Through Avigilon’s broad portfolio or fixed and PTZ (Pan, Tilt, Zoom) cameras you can provide video surveillance for a larger area using fewer cameras. Now you can create a safer environment with cameras for unique applications such as license plate recognition for parking garages, fisheye for big exhibit halls, and high definition for dark areas like stairwells. 

• Access Control: Our access control solutions enable touchless mobile entry authentication and access privileges for staff and guests, while managing security by instantly detecting propped doors and loiterers. 

• VT100 & VB400 Body Cameras: Today, body cameras are an affordable security device that provides undisputable high-quality video evidence across industries. Body-worn cameras can also be integrated with command center video surveillance to capture, document, and deploy additional resources in critical situations.  

The Solving for Safer Hospitality ecosystem integrates communications with safety and security while seamlessly and conveniently integrating these technologies into a single view. This integration not only enhances security but also increases efficiencies across the hospitality industry. 

Orchestrate, Automate, and Integrate 

The Orchestrate solution, part of the Motorola Solutions Safety and Security Ecosystem, helps the hospitality industry focus on what matters most while automating the rest. This cloud-based workflow automation tool allows users to build complex workflows that control your business processes. You can customize and automate workflows to support comprehensive security technology.  

With Orchestrate, security teams can detect triggers across multiple devices and initiate actions to reduce the risk of breaches and downtime by automatically alerting teams and implementing the proper safety procedures.  

Integrated Communications Solutions Drive Safety and Security in the Hospitality Industry 

As one of Motorola Solutions’ largest partners in the country, Radio One elevates safety, security, and productivity to a five-star level by designing, installing, and maintaining an integrated ecosystem of communications solutions. Our ability to connect previously disparate technologies within a safety and security ecosystem is what sets us apart. 

If you are looking to elevate your guest experience, turn rooms faster, more efficiently 

respond to guest requests, enhance the safety and security of your guests, employees and property, or automate incident response and records management, Radio One/CSE Crosscom can help you achieve your objectives with:  

• Two-way radios and systems that connect team members 

• Video surveillance cameras to monitor points of entry and high-traffic areas 

• Panic buttons to protect employees and alert security personnel 

• Access control to monitor the flow of personnel and access to restricted areas 

• Enhanced incident and records management with integrated software 

• And more 

With the latest solutions and technologies to keep facilities operating at optimal efficiency, Radio One/CSE Crosscom solves for safer every day in the hospitality industry.